Sincare is committed to complying with Australian legislation governing privacy of personal information by businesses and to protecting and safeguarding your privacy when you deal with us.
Collection of information
Personal information is collected from people in the following situations by Sincare:
- If you contact Sincare, we may keep a record of that correspondence.
- When you submit your e-mail address to our web site mailing list.
Use of information collected and disclosure of personal information to others
We may use or disclose personal information held about an individual for the primary purpose for which it is collected (eg. provision of our services, including administration of our services, notification to you about changes to our services, record-keeping following termination of our services to you and technical maintenance). We may also use such information for a purpose related to the primary purpose of collection and where it would reasonably be expected by you that we would use the information in such a way. This information is only disclosed to persons outside our business in the circumstances set out in this policy or as otherwise notified to you at the time of collection of the information.
Our web site may contain links to other web sites and those third party web sites may collect personal information about you. We are not responsible for the privacy practices of other businesses or the content of web sites that are linked to our web site. Sincare encourages users to be aware when they leave the site and to read the privacy statements of each and every web site that collects personally identifiable information.
Security and storage
Sincare places a great importance on the security of all information associated with our customers, clients and contractors. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control.
Sincare Studio retains the information you provide to us including possibly your contact and credit card details to enable us to verify transactions and customer details and to retain adequate records for legal and accounting purposes. Information stored within our computer systems can only be accessed by those entrusted with authority and computer network password sanctions.No data transmission over the Internet can be guaranteed to be 100 per cent secure. As a result, while we strive to protect user’s personal information, Sincare cannot ensure or warrant the security of any information transmitted to it or from its online products or services, and users do so at their own risk. Sincare does not recommend that credit card information be sent via email.
Sincare is committed to maintaining accurate, timely, relevant and appropriate information about our customers, clients and web-site users.So long as your request for your personal information is in accordance with the National Privacy Principles, then we will give you access to that information. Inaccurate information will be corrected upon receiving advice to this effect from you. To ensure confidentiality, details of your personal information will be passed on to you only if we are satisfied that the information relates to you.
If we refuse to provide you with access or correct the personal information held about you by us, then we will provide reasons for such refusal.
We will investigate your complaint and attempt to resolve any breach that might have occurred in relation to the collection, use or destruction of personal information held by us about you in accordance with the Commonwealth Privacy legislation. If you are not satisfied with the outcome of this procedure then you may request that an independent person (usually the Commonwealth Privacy Officer) investigate your complaint.
Transfer of information overseas
Pursuant to the National Privacy Principles we may transfer personal information we have collected about you to someone other than you in a foreign country only if such transfer is permitted by the National Privacy Principles.
Sincare collects information from the site using “IP files”.
When you visit the Sincare site to read, browse or download information, our system will record/log your IP address (the address which identifies your computer on the internet and which is automatically recognised by our web server), date and time of your visit to our site, the pages viewed and any information downloaded. This information will only be used for the purpose of site analysis and to help us offer you improved online service. We may automatically collect non-personal information about you such as the type of Internet browsers you use or the site from which you linked to our Web Sites. You cannot be identified from this information and it is only used to assist us in providing an effective service on our Web Sites.
More Information on Privacy
Should you wish to read more information on privacy legislation or the National Privacy Principles we recommend that you visit the Federal Privacy Commissioner’s website at www.privacy.gov.au <http://www.privacy.gov.au> .
The information provided on this Sincare web site has been compiled for your convenience. Sincare makes no warranties about the accuracy or completeness of any information contained on this web site.
Sincare, including its directors, affiliates, officers, employees, agents, contractors, successors and assigns, will not accept any liability for any loss, damage or other injury resulting from its use.
Links to other web sites are provided for your convenience and Sincare is not responsible for the information contained on those web sites. The provision of a link to another web site does not constitute an endorsement or approval of that web site, or any products or services offered on that web site, by Sincare. Sincare will not accept any liability for the use of those links to connect to web sites that are not under our control.